Luggage Transport
Benefit from luggage transport from one accommodation to another, whether you’re staying in a B&B, inn, 5-star hotel, with friends, or camping.
As our services are all independent, you can use the luggage transport service only if needed. Service is available from North to South or vice versa.
The maximum weight per luggage is 15 kg (33 lbs).
Reservation required.
How It Works
Before Departure
- Book your accommodations.
- Book your other services, including luggage transport.
Departure Day
- You will need to confirm the number of luggage and make the necessary arrangements.
- Each luggage will be identified by our staff with a label bearing your name and confirming your accommodations.
- Tags must remain on luggage for the duration of the trip.
- Your luggage will be delivered to the reception desk of your first destination no later than 2:00 p.m.
Following Days
- Your luggage must be handed in at the reception desk of your accommodation no later than 9:00 a.m., excluding exceptional circumstances.
- It will be collected by our luggage handler and delivered to the reception desk of your next destination no later than 2:00 p.m., excluding exceptional circumstances.
End of Travel
- Luggage will be available at Place de la Gare or at your last destination between 12:00 p.m. and 2:00 p.m., excluding exceptional circumstances.
Prices
The service is available at a cost of $28.00 + taxes per luggage, per move, for all luggage weighing 15 kg (33 lbs) or less. All exceeding kilos will be billed at a rate of $2.50 per kilo, per trip.
Equipment used for medical purposes will be moved free of charge if properly identified and separated from regular luggage.
There is no charge for bags you bring with you on your bicycle.
Payment Methods
Reservation Policy
While reserving, the amount including all your services will be applied to your credit card.
Prices and policies are subject to change without notice.
Cancellation Policy/Administration Fees
The $25.00 administration fee listed above is always non-refundable in case of cancellation.
Here are the cancellation dates, in order to receive a refund (less the administration fee) according to the day of your departure (according to Eastern Daylight Saving Time (GMT UTC 4)):
- Monday: Previous Wednesday
- Tuesday: Previous Thursday
- Wednesday: Previous Friday
- Thursday: Previous Saturday
- Friday: Previous Sunday
- Saturday Previous Monday
- Sunday: Previous Tuesday
Accepted luggage:
- Suitcase
- Travel Bag
- Backpack
- Bike Panniers
- Coolers
- Camping Equipment in 15 kg Packs
- Playpen
- Musical Instrument in Case
- Laptop
- Medical Equipment
Not accepted luggage:
- Hockey Bag
- Open/Broken Luggage or Bag
- Cardboard Boxes
Please not that
No attached accessories on the outside of the luggage will be accepted (e.g., bicycle pumps, shoes, soaked or soiled laundry bags, etc.)
No luggage weighing more than 25 kg (55 lbs) will be moved. Luggage exceeding the maximum weight must be lightened or, if necessary, distributed differently.
Luggage weight can be checked during your stay, and exceeding weight will be charged to your credit card.
Luggage must be closed for transport.
In accordance with the regulations in force, equipment and luggage are not allowed on the buses, unless it is equipped with a compartment specially provided for this purpose. For each passenger, in relation to the capacity, a reasonable amount of luggage and equipment is allowed to you in the trailer. If you use our bus service and you are traveling by bike-camping or with a large excess of luggage without using our luggage transport service, please contact us.
For groups of more than 12 people, contact us so that we can help you with your planning.